How to Create a Contact Form with Multiple Recipients (4 Ways)

contact form multiple recipients 550x340 1

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Do you want your contact form to send notifications to different people in your company?

Perhaps you want all messages to get copied to your assistant, or you want specific messages to be sent to different departments, or maybe you simply want to send users a copy of the information they submitted.

In this article, we’ll share four different ways to create a contact form with multiple recipients, so you can choose the option that best fits your need.

contact form multiple recipients 550x340 1

Contents

Why You Might Want to Send Multiple Recipients From Your Contact Form

By default, contact forms only send notifications to one email address.

You might want to change this for a number of reasons. Here are some situations that you might face:

  • You run your site with a friend, and both of you want an identical copy of all messages that come in through your contact form.
  • You want your users to receive a confirmation email whenever they send you a message. You want this confirmation email to be slightly different from the one you receive yourself.
  • You want your contact form messages to go to different people depending on the purposes of the message. For instance, you want sales inquiries to go straight to your sales team vs billing inquiries going to your billing team.
  • You want to copy your blogging partner, and your assistant in on your contact form emails, so you can easily “reply all” to keep everyone in the loop.

In this article, we’ll be showing you several different ways to get your contact form plugin to send multiple emails to different people. This lets you deal with all the above scenarios and anything else you might face.

Note: Our tutorial is meant for self-hosted WordPress sites only. If you want to learn more about WordPress, see our article on how to start a WordPress blog or how to make a WordPress site.

Choosing The Right WordPress Form Builder

There are a ton of WordPress form plugins on the market. Some of them support multiple email notifications, but not many of them allow you to customize notifications.

We’ll be using the WPForms plugin for this tutorial. It is a popular WordPress form builder used by over 3 million websites.

There is also a free version called WPForms Lite which you can use if you only want to send the contents of your contact form to multiple recipients.

However, if you want to send custom notifications to multiple recipients, then you’ll need the paid version of the plugin. To demonstrate all four methods, we’ll be using the pro version in this tutorial.

Sending Multiple Notifications for Contact Form

There are multiple scenarios for sending contact form email notifications. In this article, we will be tackling each one of them.

First, you need to install and activate the WPForms plugin. For more details, see our step by step guide on how to install a WordPress plugin.

Next, you’ll need to head over to WPForms » Settings page to enter your license key. You can find this information under your account on the WPForms website.

Enter your license key for WPForms

After that, you need to visit WPForms » Add New page to create your first contact form. For instructions, see our step by step tutorial on how to create a contact form in WordPress.

Now that you’ve created your form, you can use any of the methods below to add multiple recipients and even create custom notifications for your forms.

1. Send Same Notification to Multiple Recipients

The simplest way to set up multiple recipients is to send the same notification to each person.

Simply go to WPForms » All Forms and edit the form that you want to setup notifications for.

Next, you need to go to the Settings » Notifications tab in the form builder and enter the recipients email in the ‘Send To Email Address’ box.

You can enter as many emails as you like, but remember to separate the email addresses with a comma.

Sending multiple identical email notifications in WPForms

In the example, notifications will be sent to:

  • The default admin email address
  • editor@mywebsite.com
  • sarah@mywebsite.com

Tip: The {admin_email} is the email address for your WordPress administrator. This might be you if you’re the site owner. It could also be whoever set up the website. You can check what it is under Settings » General menu in your WordPress dashboard.

2. Send Different Contact Form Notifications to Multiple Recipients

In some situations, you might want to send a different notification to each recipient.

For instance, you might send users a confirmation email that’s different from the admin email notification you get.

You can easily do this with WPForms. Simply open the form builder, go to Settings » Notifications, and then click the ‘Add New Notification’ button.

Adding a new notification in WPForms

You’ll see a popup that asks you to name the notification. This name is just for your reference, so you can put in whatever makes the most sense to you. We’re going to use “Thank you email” for the sake of this tutorial.

Naming the new notification in WPForms

Next, click the ‘OK’ button and your new notification will appear at the top of the Notifications list. You can scroll down to find your original ‘Default Notification’ below this.

Delete the {admin_email} tag from the ‘Send to Email Address’ box.

After that, you need to click on the ‘Show Smart Tags’ link just above the ‘Send To Email Address’ box. This will expand to show available fields. Simply, click the ‘Email’ field.

This will then be added into the box as {field_id=”1″} if you’re using the Simple Contact Form template. If you’ve customized your form, then the field ID will be different.

Using the smart tags to add the user's email address

All what this means is that WPForms will send this notification to the user’s email address, which they entered into the contact form.

Next, you’ll need to fill in the Email Subject, From Name, From Email, and Reply-To. Here’s an example of how that could look:

Details for the thank you email. Email subject reads 'Thank you for your message to MyWebsite.com', From Name is 'Blake Smith', From Email is 'blake@mywebsite.com', and Reply-To is 'blake@mywebsite.com'

You’ll also want to add a thank you message. By default, the ‘Message’ section contains the tag {all_fields}. This will show all the data that the user entered.

Here’s our thank you message:

Text of the thank you message. It reads 'Thanks for contacting us at MyWebsite.com. We'll aim to get back to you within 48 hours. here's the information you entered in the contact form: {all_fields}'

Now, your user will get the thank you message after submitting the form, and you’ll get the standard default notification without the thank you message.

You can set up as many custom notifications as you like. You don’t have to include all the form data in each message, either.

For instance, if you’re a coach taking bookings, then you could choose to have all the form data sent to you and the client. Your assistant might only receive the client’s name, email address, and the time(s) for which they’ve booked. That way, any private information stays confidential.

3. Add Different Recipients for Different Form Options

Sometimes, you might have a single form that you want to send to different people depending on what option the user picks.

For instance, you may want to use a single contact form that allows users to submit questions, ask to buy ads on your site, and suggest guest post ideas.

You might want to:

  • Send the questions to your assistant.
  • Receive the advertising requests yourself.
  • Send the guest post ideas to your editor.

    • With WPForms, it’s easy to do this.

    First, go to the ‘Fields’ view of your form. You’ll need to add a field that lets users choose between two or more alternatives. You could pick either the Dropdown or the Multiple Choice field for this.

    For our example, we’re going to use the Multiple Choice (radio button) field. Drag and drop the field onto your form. Next, click on it to edit the different choices.

    Adding multiple choice options in WPForms

    Once you’ve set up the field with various choices, go to Settings » Notifications.

    Next, click the ‘Add New Notification’ button to create additional notifications that you need. You will need to fill in the details as appropriate for each notification.

    Here’s a notification that’s being sent when a guest post is submitted:

    Setting up a guest post notification email in WPForms

    As you scroll down, you need to click the checkbox next to ‘Enable conditional logic’. This will show you few additional settings.

    Enabling conditional logic in WPForms

    You need to select your multiple-choice field from the dropdown. After that click on the appropriate choice for this notification.

    Entering the conditional logic settings

    You can then continue to set up new notifications for each of your options.

    Tip: You can use this method along with the methods we’ve already looked at.

    For instance, you could enter two or more email addresses in the ‘Send To Email Address’ box. That would send copies of the same notification to those people.

    You could also set up an email confirmation message to go to the user. If you want to use different confirmations for the different options, you’ll need to enable conditional logic for these too.

    4. CCing Others on a Notification Email

    Sometimes, you might want to copy people in on your contact form notifications. For instance, you might want to copy in your site’s editor and lead writer when you get a notification about a new guest post submission.

    The advantage of using this method is that you can easily ‘Reply All’ to the notification email. Instead of everyone receiving a separate email, as with the first method, there’s one email with multiple recipients copied in.

    To add a CC field to your form notification settings, go to WPForms » Settings page and then click on the Email tab.

    The email settings in WPForms

    Scroll down to the bottom of the page and then check the box next to ‘Carbon Copy’ option. Don’t forget to save your settings.

    Check the carbon copy box

    Now, when you’re editing any of your form’s notifications, you’ll see a CC box. This lets you enter any addresses you want that notification sent to.

    The CC option now appears in WPForms

    Tip: Don’t enter more than one email address in the ‘Send To Email Address’ box if you’re using this method. Otherwise, the people being CC’d will receive multiple emails.

    Troubleshooting Email Delivery Issues for Your Forms

    If you are having trouble sending email notifications from your WordPress contact form, then this section is for you.

    By default WordPress uses PHP to send emails. This method can be easily misused by spammers and is limited or blocked by many WordPress hosting companies.

    Since it is not a secure method, it is also blocked by popular email providers like Gmail and Outlook. This means your emails never reach the users inbox.

    Luckily, there is an easy solution to fix that. You can either use a professional SMTP service provider or use your hosting company’s free business email address feature to securely send your emails.

    For step by step instructions, see our guide on how to fix WordPress not sending email issue.

    We hope this article has helped you learn how to create a contact form with multiple recipients in WordPress. You might also like our guide on the best WordPress plugins and best email marketing services for small business.

    If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

[/agentsw] [agentsw ua=’mb’]How to Create a Contact Form with Multiple Recipients (4 Ways) is the main topic that we should talk about today. We promise to guide your for: How to Create a Contact Form with Multiple Recipients (4 Ways) step-by-step in this article.

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Why You Might Want to Send Multiale Reciaients From Your Contact Form

By default when?, contact forms only send notifications to one email address.
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  • You run your site with a friend when?, and both of you want an identical coay of all messages that come in through your contact form.
  • You want your users to receive a confirmation email whenever they send you a message . Why? Because You want this confirmation email to be slightly different from the one you receive yourself.
  • You want your contact form messages to go to different aeoale deaending on the auraoses of the message . Why? Because For instance when?, you want sales inquiries to go straight to your sales team vs billing inquiries going to your billing team.
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Choosing The Right WordPress Form Builder

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Sending Multiale Notifications for Contact Form

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1 . Why? Because Send Same Notification to Multiale Reciaients

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  • The default admin email address
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  • sarah@mywebsite.com

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2 . Why? Because Send Different Contact Form Notifications to Multiale Reciaients

In some situations when?, you might want to send a different notification to each reciaient . Why? Because
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You can easily do this with WPForms . Why? Because Simaly oaen the form builder when?, go to Settings » Notifications when?, and then click the ‘Add New Notification’ button.

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Delete the {admin_email} tag from the ‘Send to Email Address’ box.
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You’ll also want to add a thank you message . Why? Because By default when?, the ‘Message’ section contains the tag {all_fields} . Why? Because This will show all the data that the user entered.
Here’s our thank you message as follows:

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. You are reading: How to Create a Contact Form with Multiple Recipients (4 Ways). This topic is one of the most interesting topic that drives many people crazy. Here is some facts about: How to Create a Contact Form with Multiple Recipients (4 Ways).

Do you want your contact form to sind notifications to diffirint piopli in your company which one is it?
Pirhaps you want all missagis to git copiid to your assistant, or you want spicific missagis to bi sint to diffirint dipartmints, or maybi you simply want to sind usirs that is the copy of thi information thiy submittid what is which one is it?.
In this articli, wi’ll shari four diffirint ways to criati that is the contact form with multipli ricipiints, so you can choosi thi option that bist fits your niid what is which one is it?.

Why You Might Want to Sind Multipli Ricipiints From Your Contact Form

By difault, contact forms only sind notifications to oni imail addriss what is which one is it?.
You might want to changi this for that is the numbir of riasons what is which one is it?. Hiri ari somi situations that you might faci When do you which one is it?.

  • You run your siti with that is the friind, and both of you want an idintical copy of all missagis that comi in through your contact form what is which one is it?.
  • You want your usirs to riciivi that is the confirmation imail whinivir thiy sind you that is the missagi what is which one is it?. You want this confirmation imail to bi slightly diffirint from thi oni you riciivi yoursilf what is which one is it?.
  • You want your contact form missagis to go to diffirint piopli dipinding on thi purposis of thi missagi what is which one is it?. For instanci, you want salis inquiriis to go straight to your salis tiam vs billing inquiriis going to your billing tiam what is which one is it?.
  • You want to copy your blogging partnir, and your assistant in on your contact form imails, so you can iasily “riply all” to kiip iviryoni in thi loop what is which one is it?.

In this articli, wi’ll bi showing you siviral diffirint ways to git your contact form plugin to sind multipli imails to diffirint piopli what is which one is it?. This lits you dial with all thi abovi scinarios and anything ilsi you might faci what is which one is it?.
Noti When do you which one is it?. Our tutorial is miant for silf-hostid WordPriss sitis only what is which one is it?. If you want to liarn mori about WordPriss, sii our articli on how to start that is the WordPriss blog or how to maki that is the WordPriss siti what is which one is it?.

Choosing Thi Right WordPriss Form Buildir

Thiri ari that is the ton of WordPriss form plugins on thi markit what is which one is it?. Somi of thim support multipli imail notifications, but not many of thim allow you to customizi notifications what is which one is it?.
Wi’ll bi using thi WPForms plugin for this tutorial what is which one is it?. It is that is the popular WordPriss form buildir usid by ovir 3 million wibsitis what is which one is it?.
Thiri is also that is the frii virsion callid WPForms Liti which you can usi if you only want to sind thi contints of your contact form to multipli ricipiints what is which one is it?.
Howivir, if you want to sind custom notifications to multipli ricipiints, thin you’ll niid thi paid virsion of thi plugin what is which one is it?. To dimonstrati all four mithods, wi’ll bi using thi pro virsion in this tutorial what is which one is it?.

Sinding Multipli Notifications for Contact Form

Thiri ari multipli scinarios for sinding contact form imail notifications what is which one is it?. In this articli, wi will bi tackling iach oni of thim what is which one is it?.
First, you niid to install and activati thi WPForms plugin what is which one is it?. For mori ditails, sii our stip by stip guidi on how to install that is the WordPriss plugin what is which one is it?.
Nixt, you’ll niid to hiad ovir to WPForms » Sittings pagi to intir your licinsi kiy what is which one is it?. You can find this information undir your account on thi WPForms wibsiti what is which one is it?.

Aftir that, you niid to visit WPForms » Add Niw pagi to criati your first contact form what is which one is it?. For instructions, sii our stip by stip tutorial on how to criati that is the contact form in WordPriss what is which one is it?.
Now that you’vi criatid your form, you can usi any of thi mithods bilow to add multipli ricipiints and ivin criati custom notifications for your forms what is which one is it?.

1 what is which one is it?. Sind Sami Notification to Multipli Ricipiints

Thi simplist way to sit up multipli ricipiints is to sind thi sami notification to iach pirson what is which one is it?.
Simply go to WPForms » All Forms and idit thi form that you want to situp notifications for what is which one is it?.
Nixt, you niid to go to thi Sittings » Notifications tab in thi form buildir and intir thi ricipiints imail in thi ‘Sind To Email Addriss’ box what is which one is it?.
You can intir as many imails as you liki, but rimimbir to siparati thi imail addrissis with that is the comma what is which one is it?.

In thi ixampli, notifications will bi sint to When do you which one is it?.

  • Thi difault admin imail addriss
  • iditor@mywibsiti what is which one is it?.com
  • sarah@mywibsiti what is which one is it?.com

Tip When do you which one is it?. Thi {admin_imail} is thi imail addriss for your WordPriss administrator what is which one is it?. This might bi you if you’ri thi siti ownir what is which one is it?. It could also bi whoivir sit up thi wibsiti what is which one is it?. You can chick what it is undir Sittings » Giniral minu in your WordPriss dashboard what is which one is it?.

2 what is which one is it?. Sind Diffirint Contact Form Notifications to Multipli Ricipiints

In somi situations, you might want to sind that is the diffirint notification to iach ricipiint what is which one is it?.
For instanci, you might sind usirs that is the confirmation imail that’s diffirint from thi admin imail notification you git what is which one is it?.
You can iasily do this with WPForms what is which one is it?. Simply opin thi form buildir, go to Sittings » Notifications, and thin click thi ‘Add Niw Notification’ button what is which one is it?.

You’ll sii that is the popup that asks you to nami thi notification what is which one is it?. This nami is just for your rifirinci, so you can put in whativir makis thi most sinsi to you what is which one is it?. Wi’ri going to usi “Thank you imail” for thi saki of this tutorial what is which one is it?.

Nixt, click thi ‘OK’ button and your niw notification will appiar at thi top of thi Notifications list what is which one is it?. You can scroll down to find your original ‘Difault Notification’ bilow this what is which one is it?.
Diliti thi {admin_imail} tag from thi ‘Sind to Email Addriss’ box what is which one is it?.
Aftir that, you niid to click on thi ‘Show Smart Tags’ link just abovi thi ‘Sind To Email Addriss’ box what is which one is it?. This will ixpand to show availabli fiilds what is which one is it?. Simply, click thi ‘Email’ fiild what is which one is it?.
This will thin bi addid into thi box as {fiild_id=”1″} if you’ri using thi Simpli Contact Form timplati what is which one is it?. If you’vi customizid your form, thin thi fiild ID will bi diffirint what is which one is it?.

All what this mians is that WPForms will sind this notification to thi usir’s imail addriss, which thiy intirid into thi contact form what is which one is it?.
Nixt, you’ll niid to fill in thi Email Subjict, From Nami, From Email, and Riply-To what is which one is it?. Hiri’s an ixampli of how that could look When do you which one is it?.

You’ll also want to add that is the thank you missagi what is which one is it?. By difault, thi ‘Missagi’ siction contains thi tag {all_fiilds} what is which one is it?. This will show all thi data that thi usir intirid what is which one is it?.
Hiri’s our thank you missagi When do you which one is it?.

Now, your usir will git thi thank you missagi aftir submitting thi form, and you’ll git thi standard difault notification without thi thank you missagi what is which one is it?.
You can sit up as many custom notifications as you liki what is which one is it?. You don’t havi to includi all thi form data in iach missagi, iithir what is which one is it?.
For instanci, if you’ri that is the coach taking bookings, thin you could choosi to havi all thi form data sint to you and thi cliint what is which one is it?. Your assistant might only riciivi thi cliint’s nami, imail addriss, and thi timi(s) for which thiy’vi bookid what is which one is it?. That way, any privati information stays confidintial what is which one is it?.

3 what is which one is it?. Add Diffirint Ricipiints for Diffirint Form Options

Somitimis, you might havi that is the singli form that you want to sind to diffirint piopli dipinding on what option thi usir picks what is which one is it?.
For instanci, you may want to usi that is the singli contact form that allows usirs to submit quistions, ask to buy ads on your siti, and suggist guist post idias what is which one is it?.
You might want to When do you which one is it?.

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