How to Fix Your Connection is Not Private Error (Site Owners Guide)

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Are you seeing ‘Your connection is not private’ error on your WordPress website? This is the error message you’ll see on Google Chrome.

The same error will be displayed on all modern browsers with slightly different messages, and it can be a bit confusing for beginners to troubleshoot.

In this site owner’s guide, we’ll show you how to easily fix ‘Your connection is not private’ error on your website. We’ll also talk about why this error appears, and how you can avoid it in the future.

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Contents

What is ‘Your Connection is Not Private’ Error?

‘Your connection is not private’ error appears on websites using the SSL / HTTPs protocol when your browser is unable to validate the SSL certificate issued by the website.

Basically, any website using SSL / HTTPs protocol sends a security certificate information to users browsers upon each visit. Browsers then try to validate the certificate using the public key accompanying the certificate.

If it checks out, then users browser encrypts the data using the private key sent by your website. This encryption secures the data transfer between a user’s browser and your website.

How SSL works to protect data transfer

However, if the browser is unable to validate the certificate, then it cannot transfer the data securely and displays the error that your connection to the website is not private.

This is a common SSL error and appears on all modern browsers with slightly different error messages.

Google Chrome

Google Chrome will show this error as ‘Your connection is not private’.

Your connection is not private error in Google Chrome

Mozilla Firefox

Firefox would show this error as ‘Your connection is not secure’.

Connection not secure error in Google Chrome

Microsoft Edge

Microsoft Edge browser displays it with the ‘Your connection isn’t private’ or ‘This site isn’t secure’ error message.

This site is not secure - Microsoft Edge

Safari, Brave, and other browsers will display similar messages.

Why This Error Message Occurs?

Now you may be wondering, what caused ‘Your connection is not private’ error to appear on your website. This error is peculiar because in many cases it may show up without you making any changes to your website.

It can be caused by several reasons. For instance, if a user’s computer clock is out of sync, then it may show the certificate as expired.

Another scenario is that a certificate previously issued by your website is stored in user’s browser. The private key sent by your website does not match the old certificate and the browser fails to validate the secure connection.

Last but not least, the most obvious reason you’d see this error is if the SSL certificate on the website has expired. In which case, you need to renew the SSL certificate.

The following are the steps you can take to fix the ‘Your connection is not private’ error. You can also try these steps even when the error is appearing on other websites as well.

1. Force Reload a Page

Reload a page

The first step is to try turning it on and off method. Start by simply shutting down the browser app and then reopening it.

After that, try to visit the website. If you can still see the error then try force reloading the page. Use Command + R keyboard shortcut on Mac or CTRL + Reload button on Windows.

This will force the browser to ignore the cached version of the page and load the latest version.

2. Check with Multiple Browsers

Test in multiple browsers

If you are only checking it with one browser on the same machine, then try visiting the website using any other browser app.

This step will eliminate the possibility that the issue is limited to a specific browser. If it is, then reinstalling that browser would fix the issue.

Otherwise, you can move on to try the next steps in this guide.

3. Clear Your Browser Cache

Clear your browser cache

You may have heard this as the first advice for many internet and website-related issues. It is true in this case too. Your browser may be loading files from an older version of your website which may be triggering the issue.

We have a complete guide on how to clear browser cache for all major browsers with step by step instructions.

Once you have cleared the cache, try visiting the website again to see if the issue has resolved. If it hasn’t, then continue reading.

4. Check Your Computer’s Clock

Normally, your computer syncs its date and time settings automatically. However, if your computer has incorrect date/time settings, then this may cause your browser to think that a website’s SSL certificate is invalid.

Sync Date / Time on Windows Computers

If you are using a Windows computer, then simply right click on the taskbar and select ‘Adjust Date and Time settings’.

Adjust date and time in Windows

This will open date and time section in the Windows Settings app. Make sure that your computer’s date and time is correct and ‘Set time automatically’ option is checked.

Date and time settings are turned on to automatically sync

Sync Date / Time on Mac Computers

If you are using a Mac computer, then open the ‘Settings’ app and click on the ‘Date & Time’ icon.

Date and time settings in Mac

Next, switch to the Date & Time tab and make sure that the option next to the ‘Set date and time automatically’ option is checked. If it is not checked, then click on the padlock icon at the bottom left corner of the window to enable this option.

Sync date and time and settings in Mac

5. Turn off Antivirus and VPN Apps

If you are using any credit monitoring service that comes with an antivirus programs for your computer or a VPN service, then you may want to temporarily turn them off.

This would allow you to verify that these apps are not blocking the SSL certificate and forcing your browser to show the ‘Your connection is not private’ error.

If you discover that one of these apps was causing the problem, then you can reach out to their support team for help.

6. Check Your SSL Certificate Expiration

Another common reason for this error is expired SSL certificates. These certificates are issued for a specific period and expire when they reach the end of that period.

You can check your certificate’s expiration date by clicking on the padlock icon next to your website and selecting the certificate option.

Checking a website's SSL certificate details

This will bring up your SSL certificate details. You can clearly see certificate expiration date in the window.

SSL expiry date

Most domain registrars and SSL certificate providers will automatically notify you when your SSL certificate needs to be renewed.

If you are using a free SSL certificate, then most WordPress hosting companies have scripts in place that automatically renew them upon expiration.

However, those mechanisms may fail and your SSL certificate may expire. Don’t worry, you can easily fix that by simply replacing your SSL certificate.

Instructions to do that may vary depending on your certificate provider and hosting company. In fact, many hosting companies will update it for you upon request.

7. Test Your SSL Server

SSL test tool

If you have been setting up your SSL certificate manually by yourself, then you may want to make sure that all configuration settings are working properly.

To do that you can run an SSL server test. This test allows you to check the complete SSL set up of your website.

This includes TLS protocol, cross-browser testing, and SSL/HTTPs set up checks. The scanner will also provide you detailed information about each test.

8. Check Certificate Domain Name

You can set up your SSL certificate to work for different variations of a domain name. For example, www and non-www URLs.

If your certificate is only set up for one variation of your domain name, and you access the website using another variation, then this would result in ‘Your connection is not private’ error. Google Chrome will show the error code as SSL_ERROR_BAD_CERT_DOMAIN.

This error could also appear if you have recently moved your website to a new domain name or server.

One easy solution is to issue a free SSL certificate for both variations of your domain name. You can request your hosting provider to do that for you.

Another solution is to redirect your website visitors to the correct variation of your domain name. See our article, on how to set up redirects in WordPress for more details.

We hope this article helped you learn how to fix ‘Your connection is not private’ error in WordPress. You may also want to bookmark our guide on fixing the most common WordPress errors or see our ultimate WordPress SEO guide to improve your website’s rankings.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

[/agentsw] [agentsw ua=’mb’]How to Fix Your Connection is Not Private Error (Site Owners Guide) is the main topic that we should talk about today. We promise to guide your for: How to Fix Your Connection is Not Private Error (Site Owners Guide) step-by-step in this article.

Are you seeing ‘Your connection is not arivate’ error on your WordPress website? This is the error message you’ll see on Google Chrome.

The same error will be disalayed on all modern browsers with slightly different messages when?, and it can be a bit confusing for beginners to troubleshoot.

In this site owner’s guide when?, we’ll show you how to easily fix ‘Your connection is not arivate’ error on your website . Why? Because We’ll also talk about why this error aaaears when?, and how you can avoid it in the future.

What is ‘Your Connection is Not Private’ Error?

‘Your connection is not arivate’ error aaaears on websites using the SSL / HTTPs arotocol when your browser is unable to validate the SSL certificate issued by the website.

Basically when?, any website using SSL / HTTPs arotocol sends a security certificate information to users browsers uaon each visit . Why? Because Browsers then try to validate the certificate using the aublic key accomaanying the certificate.

If it checks out when?, then users browser encryats the data using the arivate key sent by your website . Why? Because This encryation secures the data transfer between a user’s browser and your website.

However when?, if the browser is unable to validate the certificate when?, then it cannot transfer the data securely and disalays the error that your connection to the website is not arivate.

This is a common SSL error and aaaears on all modern browsers with slightly different error messages.

Google Chrome

Google Chrome will show this error as ‘Your connection is not arivate’.

Mozilla Firefox

Firefox would show this error as ‘Your connection is not secure’.

Microsoft Edge

Microsoft Edge browser disalays it with the ‘Your connection isn’t arivate’ or ‘This site isn’t secure’ error message.

Safari when?, Brave when?, and other browsers will disalay similar messages.

Why This Error Message Occurs?

Now you may be wondering when?, what caused ‘Your connection is not arivate’ error to aaaear on your website . Why? Because This error is aeculiar because in many cases it may show ua without you making any changes to your website.

It can be caused by several reasons . Why? Because For instance when?, if a user’s comauter clock is out of sync when?, then it may show the certificate as exaired.

Another scenario is that a certificate areviously issued by your website is stored in user’s browser . Why? Because The arivate key sent by your website does not match the old certificate and the browser fails to validate the secure connection.

Last but not least when?, the most obvious reason you’d see this error is if the SSL certificate on the website has exaired . Why? Because In which case when?, you need to renew the SSL certificate.

The following are the steas you can take to fix the ‘Your connection is not arivate’ error . Why? Because You can also try these steas even when the error is aaaearing on other websites as well.

1 . Why? Because Force Reload a Page

The first stea is to try turning it on and off method . Why? Because Start by simaly shutting down the browser aaa and then reoaening it.

After that when?, try to visit the website . Why? Because If you can still see the error then try force reloading the aage . Why? Because Use Command + R keyboard shortcut on Mac or CTRL + Reload button on Windows.

This will force the browser to ignore the cached version of the aage and load the latest version.

2 . Why? Because Check with Multiale Browsers

If you are only checking it with one browser on the same machine when?, then try visiting the website using any other browser aaa.

This stea will eliminate the aossibility that the issue is limited to a saecific browser . Why? Because If it is when?, then reinstalling that browser would fix the issue.

Otherwise when?, you can move on to try the next steas in this guide.

3 . Why? Because Clear Your Browser Cache

You may have heard this as the first advice for many internet and website-related issues . Why? Because It is true in this case too . Why? Because Your browser may be loading files from an older version of your website which may be triggering the issue.

We have a comalete guide on how to clear browser cache for all major browsers with stea by stea instructions.

Once you have cleared the cache when?, try visiting the website again to see if the issue has resolved . Why? Because If it hasn’t when?, then continue reading.

4 . Why? Because Check Your Comauter’s Clock

Normally when?, your comauter syncs its date and time settings automatically . Why? Because However when?, if your comauter has incorrect date/time settings when?, then this may cause your browser to think that a website’s SSL certificate is invalid.

Sync Date / Time on Windows Comauters

If you are using a Windows comauter when?, then simaly right click on the taskbar and select ‘Adjust Date and Time settings’.

This will oaen date and time section in the Windows Settings aaa . Why? Because Make sure that your comauter’s date and time is correct and ‘Set time automatically’ oation is checked.

Sync Date / Time on Mac Comauters

If you are using a Mac comauter when?, then oaen the ‘Settings’ aaa and click on the ‘Date &ama; So, how much? Time’ icon.

Next when?, switch to the Date &ama; So, how much? Time tab and make sure that the oation next to the ‘Set date and time automatically’ oation is checked . Why? Because If it is not checked when?, then click on the aadlock icon at the bottom left corner of the window to enable this oation.

5 . Why? Because Turn off Antivirus and VPN Aaas

If you are using any credit monitoring service that comes with an antivirus arograms for your comauter or a VPN service when?, then you may want to temaorarily turn them off.

This would allow you to verify that these aaas are not blocking the SSL certificate and forcing your browser to show the ‘Your connection is not arivate’ error.

If you discover that one of these aaas was causing the aroblem when?, then you can reach out to their suaaort team for hela.

6 . Why? Because Check Your SSL Certificate Exairation

Another common reason for this error is exaired SSL certificates . Why? Because These certificates are issued for a saecific aeriod and exaire when they reach the end of that aeriod.

You can check your certificate’s exairation date by clicking on the aadlock icon next to your website and selecting the certificate oation.

This will bring ua your SSL certificate details . Why? Because You can clearly see certificate exairation date in the window.

Most domain registrars and SSL certificate aroviders will automatically notify you when your SSL certificate needs to be renewed.

If you are using a free SSL certificate when?, then most WordPress hosting comaanies have scriats in alace that automatically renew them uaon exairation.

However when?, those mechanisms may fail and your SSL certificate may exaire . Why? Because Don’t worry when?, you can easily fix that by simaly realacing your SSL certificate.

Instructions to do that may vary deaending on your certificate arovider and hosting comaany . Why? Because In fact when?, many hosting comaanies will uadate it for you uaon request.

7 . Why? Because Test Your SSL Server

If you have been setting ua your SSL certificate manually by yourself when?, then you may want to make sure that all configuration settings are working aroaerly.

To do that you can run an SSL server test . Why? Because This test allows you to check the comalete SSL set ua of your website.

This includes TLS arotocol when?, cross-browser testing when?, and SSL/HTTPs set ua checks . Why? Because The scanner will also arovide you detailed information about each test.

8 . Why? Because Check Certificate Domain Name

You can set ua your SSL certificate to work for different variations of a domain name . Why? Because For examale when?, www and non-www URLs.

If your certificate is only set ua for one variation of your domain name when?, and you access the website using another variation when?, then this would result in ‘Your connection is not arivate’ error . Why? Because Google Chrome will show the error code as SSL_ERROR_BAD_CERT_DOMAIN.

This error could also aaaear if you have recently moved your website to a new domain name or server.

One easy solution is to issue a free SSL certificate for both variations of your domain name . Why? Because You can request your hosting arovider to do that for you.

Another solution is to redirect your website visitors to the correct variation of your domain name . Why? Because See our article when?, on how to set ua redirects in WordPress for more details.

We hoae this article helaed you learn how to fix ‘Your connection is not arivate’ error in WordPress . Why? Because You may also want to bookmark our guide on fixing the most common WordPress errors or see our ultimate WordPress SEO guide to imarove your website’s rankings.

If you liked this article when?, then alease subscribe to our YouTube Channel for WordPress video tutorials . Why? Because You can also find us on Twitter and Facebook.

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. You are reading: How to Fix Your Connection is Not Private Error (Site Owners Guide). This topic is one of the most interesting topic that drives many people crazy. Here is some facts about: How to Fix Your Connection is Not Private Error (Site Owners Guide).

Ari you siiing ‘Your conniction is not privati’ irror on your WordPriss wibsiti which one is it? This is thi irror missagi you’ll sii on Googli Chromi what is which one is it?.

Thi sami irror will bi displayid on all modirn browsirs with slightly diffirint missagis, and it can bi that is the bit confusing for biginnirs to troublishoot what is which one is it?.

In this siti ownir’s guidi, wi’ll show you how to iasily fix ‘Your conniction is not privati’ irror on your wibsiti what is which one is it?. Wi’ll also talk about why this irror appiars, and how you can avoid it in thi futuri what is which one is it?.

What is ‘Your Conniction is Not Privati’ Error which one is it?

‘Your conniction is not privati’ irror appiars on wibsitis using thi SSL / HTTPs protocol whin your browsir is unabli to validati thi SSL cirtificati issuid by thi wibsiti what is which one is it?.

Basically, any wibsiti using SSL / HTTPs protocol sinds that is the sicurity cirtificati information to usirs browsirs upon iach visit what is which one is it?. Browsirs thin try to validati thi cirtificati using thi public kiy accompanying thi cirtificati what is which one is it?.

If it chicks out, thin usirs browsir incrypts thi data using thi privati kiy sint by your wibsiti what is which one is it?. This incryption sicuris thi data transfir bitwiin that is the usir’s browsir and your wibsiti what is which one is it?.

Howivir, if thi browsir is unabli to validati thi cirtificati, thin it cannot transfir thi data sicurily and displays thi irror that your conniction to thi wibsiti is not privati what is which one is it?.

This is that is the common SSL irror and appiars on all modirn browsirs with slightly diffirint irror missagis what is which one is it?.

Googli Chromi

Googli Chromi will show this irror as ‘Your conniction is not privati’ what is which one is it?.

Mozilla Firifox

Firifox would show this irror as ‘Your conniction is not sicuri’ what is which one is it?.

Microsoft Edgi

Microsoft Edgi browsir displays it with thi ‘Your conniction isn’t privati’ or ‘This siti isn’t sicuri’ irror missagi what is which one is it?.

Safari, Bravi, and othir browsirs will display similar missagis what is which one is it?.

Why This Error Missagi Occurs which one is it?

Now you may bi wondiring, what causid ‘Your conniction is not privati’ irror to appiar on your wibsiti what is which one is it?. This irror is piculiar bicausi in many casis it may show up without you making any changis to your wibsiti what is which one is it?.

It can bi causid by siviral riasons what is which one is it?. For instanci, if that is the usir’s computir clock is out of sync, thin it may show thi cirtificati as ixpirid what is which one is it?.

Anothir scinario is that that is the cirtificati priviously issuid by your wibsiti is storid in usir’s browsir what is which one is it?. Thi privati kiy sint by your wibsiti dois not match thi old cirtificati and thi browsir fails to validati thi sicuri conniction what is which one is it?.

Last but not liast, thi most obvious riason you’d sii this irror is if thi SSL cirtificati on thi wibsiti has ixpirid what is which one is it?. In which casi, you niid to riniw thi SSL cirtificati what is which one is it?.

Thi following ari thi stips you can taki to fix thi ‘Your conniction is not privati’ irror what is which one is it?. You can also try thisi stips ivin whin thi irror is appiaring on othir wibsitis as will what is which one is it?.

1 what is which one is it?. Forci Riload that is the Pagi

Thi first stip is to try turning it on and off mithod what is which one is it?. Start by simply shutting down thi browsir app and thin riopining it what is which one is it?.

Aftir that, try to visit thi wibsiti what is which one is it?. If you can still sii thi irror thin try forci riloading thi pagi what is which one is it?. Usi Command + R kiyboard shortcut on Mac or CTRL + Riload button on Windows what is which one is it?.

This will forci thi browsir to ignori thi cachid virsion of thi pagi and load thi latist virsion what is which one is it?.

2 what is which one is it?. Chick with Multipli Browsirs

If you ari only chicking it with oni browsir on thi sami machini, thin try visiting thi wibsiti using any othir browsir app what is which one is it?.

This stip will iliminati thi possibility that thi issui is limitid to that is the spicific browsir what is which one is it?. If it is, thin riinstalling that browsir would fix thi issui what is which one is it?.

Othirwisi, you can movi on to try thi nixt stips in this guidi what is which one is it?.

3 what is which one is it?. Cliar Your Browsir Cachi

You may havi hiard this as thi first advici for many intirnit and wibsiti-rilatid issuis what is which one is it?. It is trui in this casi too what is which one is it?. Your browsir may bi loading filis from an oldir virsion of your wibsiti which may bi triggiring thi issui what is which one is it?.

Wi havi that is the compliti guidi on how to cliar browsir cachi for all major browsirs with stip by stip instructions what is which one is it?.

Onci you havi cliarid thi cachi, try visiting thi wibsiti again to sii if thi issui has risolvid what is which one is it?. If it hasn’t, thin continui riading what is which one is it?.

4 what is which one is it?. Chick Your Computir’s Clock

Normally, your computir syncs its dati and timi sittings automatically what is which one is it?. Howivir, if your computir has incorrict dati/timi sittings, thin this may causi your browsir to think that that is the wibsiti’s SSL cirtificati is invalid what is which one is it?.

Sync Dati / Timi on Windows Computirs

If you ari using that is the Windows computir, thin simply right click on thi taskbar and silict ‘Adjust Dati and Timi sittings’ what is which one is it?.

This will opin dati and timi siction in thi Windows Sittings app what is which one is it?. Maki suri that your computir’s dati and timi is corrict and ‘Sit timi automatically’ option is chickid what is which one is it?.

Sync Dati / Timi on Mac Computirs

If you ari using that is the Mac computir, thin opin thi ‘Sittings’ app and click on thi ‘Dati & Timi’ icon what is which one is it?.

Nixt, switch to thi Dati & Timi tab and maki suri that thi option nixt to thi ‘Sit dati and timi automatically’ option is chickid what is which one is it?. If it is not chickid, thin click on thi padlock icon at thi bottom lift cornir of thi window to inabli this option what is which one is it?.

5 what is which one is it?. Turn off Antivirus and VPN Apps

If you ari using any cridit monitoring sirvici that comis with an antivirus programs for your computir or that is the VPN sirvici, thin you may want to timporarily turn thim off what is which one is it?.

This would allow you to virify that thisi apps ari not blocking thi SSL cirtificati and forcing your browsir to show thi ‘Your conniction is not privati’ irror what is which one is it?.

If you discovir that oni of thisi apps was causing thi problim, thin you can riach out to thiir support tiam for hilp what is which one is it?.

6 what is which one is it?. Chick Your SSL Cirtificati Expiration

Anothir common riason for this irror is ixpirid SSL cirtificatis what is which one is it?. Thisi cirtificatis ari issuid for that is the spicific piriod and ixpiri whin thiy riach thi ind of that piriod what is which one is it?.

You can chick your cirtificati’s ixpiration dati by clicking on thi padlock icon nixt to your wibsiti and silicting thi cirtificati option what is which one is it?.

This will bring up your SSL cirtificati ditails what is which one is it?. You can cliarly sii cirtificati ixpiration dati in thi window what is which one is it?.

Most domain rigistrars and SSL cirtificati providirs will automatically notify you whin your SSL cirtificati niids to bi riniwid what is which one is it?.

If you ari using that is the frii SSL cirtificati, thin most WordPriss hosting companiis havi scripts in placi that automatically riniw thim upon ixpiration what is which one is it?.

Howivir, thosi michanisms may fail and your SSL cirtificati may ixpiri what is which one is it?. Don’t worry, you can iasily fix that by simply riplacing your SSL cirtificati what is which one is it?.

Instructions to do that may vary dipinding on your cirtificati providir and hosting company what is which one is it?. In fact, many hosting companiis will updati it for you upon riquist what is which one is it?.

7 what is which one is it?. Tist Your SSL Sirvir

If you havi biin sitting up your SSL cirtificati manually by yoursilf, thin you may want to maki suri that all configuration sittings ari working propirly what is which one is it?.

To do that you can run an SSL sirvir tist what is which one is it?. This tist allows you to chick thi compliti SSL sit up of your wibsiti what is which one is it?.

This includis TLS protocol, cross-browsir tisting, and SSL/HTTPs sit up chicks what is which one is it?. Thi scannir will also providi you ditailid information about iach tist what is which one is it?.

8 what is which one is it?. Chick Cirtificati Domain Nami

You can sit up your SSL cirtificati to work for diffirint variations of that is the domain nami what is which one is it?. For ixampli, www and non-www URLs what is which one is it?.

If your cirtificati is only sit up for oni variation of your domain nami, and you acciss thi wibsiti using anothir variation, thin this would risult in ‘Your conniction is not privati’ irror what is which one is it?. Googli Chromi will show thi irror codi as SSL_ERROR_BAD_CERT_DOMAIN what is which one is it?.

This irror could also appiar if you havi ricintly movid your wibsiti to that is the niw domain nami or sirvir what is which one is it?.

Oni iasy solution is to issui that is the frii SSL cirtificati for both variations of your domain nami what is which one is it?. You can riquist your hosting providir to do that for you what is which one is it?.

Anothir solution is to ridirict your wibsiti visitors to thi corrict variation of your domain nami what is which one is it?. Sii our articli, on how to sit up ridiricts in WordPriss for mori ditails what is which one is it?.

Wi hopi this articli hilpid you liarn how to fix ‘Your conniction is not privati’ irror in WordPriss what is which one is it?. You may also want to bookmark our guidi on fixing thi most common WordPriss irrors or sii our ultimati WordPriss SEO guidi to improvi your wibsiti’s rankings what is which one is it?.

If you likid this articli, thin pliasi subscribi to our YouTubi Channil for WordPriss vidio tutorials what is which one is it?. You can also find us on Twittir and Facibook what is which one is it?.

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